respects the privacy of its customers. OroLatina will NOT disclose any information of or regarding our customers' to a third party or agency unless legally compelled to do so by a United States Court of Law. OroLatina will email you several times a year (a couple of weeks before Mother's Day for example) to make you aware of special promotions, and new lines of jewelry we are offering. We will not email you more than 12 promotional emails in a single year (once a month). You will never receive any third party email as a result of signing up on our website with the exception of Federal Express / USPS / UPS Shipment Notifications pertaining to order(s) place by you.
Information we need to collect:
We are unable to process any order that does not contain your name, phone number, billing address, email address, shipping address and credit card information. We strictly use this information to create your account and to process your order. If there is a problem with your order, we will first attempt to contact you by email. After 24 hours have elapsed we will attempt to reach you by phone. If more than a week (seven (7) days) passes and we cannot reach you your order will be canceled and any monies received by us will be refunded less a 5% or USD150 administrative fee, whichever is less.
During the order process, some of your information WILL BE transmitted to one or more third parties (such as our gateway to the creditor's network and/or our bank) but only that information which is strictly required will be securely encrypted and sent. At no time will your credit card information be transmitted over any network by us in a "clear text" format, nor will your credit card information (credit card number, expiration date and CCV) be stored on our systems un-encrypted.
Your personal information (name, address, phone number) will be stored on our systems but will not be distributed to any third party, ever. However, we can be legally compelled to transmit information to a third party (such as the Federal Bureau of Investigations) via a court order, and if so compelled we must comply.
When you visit our site, we assign you a unique customer identification number in the form of a cookie. We use this ID to keep track of your shopping basket during your visit and to identify you as a repeat visitor.
If you would rather not be identified as a repeat visitor, you may disable the cookie support in your browser, although you may not be able to use all of the sites features without it.
Internet Protocol (IP) Address
We record your IP address each time you visit . Recording IP addresses helps us determine usage and traffic patterns.
Other Information We Collect:
1) Customer Feedback Forms
- Should you contact us through our feedback form, we require your name and email address only to send you a reply. If you use the form to send comments about your shopping experience at , we may include the comment with your name in our Customer Testimonials section:
2) Email Newsletter," "Email Special Offers" and other sign-up features
- Should you participate in these services we will only use the information you provide to promote our services and products.
- We will not share any personal information with third parties.
3) Personal Information is Not Shared Aside from the previously mentioned third parties involved in the processing of your order; we do not share your personally identifiable information with any other entities at all.
External Links and Third Party Policies&Content
External Links Our site may include links to other sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links. Please see our Terms&Conditions Page for additional details on our Third Party Content.
Merchant co-promotions - will be working with various third party merchants to offer value added promotions&offers to you in the form of creative, banners, informative emails and other marketing efforts. If you choose to click on these, we are not responsible for privacy policies and content of these sites.
Contacting Us - Account Changes or Deletions
If you created an account and would like to change your account information, you may do so using the My Account section.
Deletions: If you created an account and would like to delete your account, please Contact Us after logging in. We will send a confirmation request to your email address and upon receiving confirmation from your email account, we will delete your account.